Special Orders / In-Stock Guarantee
- Are your products really in stock?
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Yes, they are really in stock!
LuckyGunner.com uses a live inventory system that automatically removes product from our website the moment the last unit is ordered.
You can even see the availability of each product since our website tells you the real time number of products we have in stock for each type of ammo!
Our $100 Guarantee is simple - if your order isn’t in stock, we will make it right and give you a $100 store credit to use on our site any time. In other words, if a product you ordered isn't in stock, you will have one of two options:
- Tell us to cancel your order. If you opt for this, we’ll give you a full refund and $100 store credit to use for future orders.
- We’ll ship everything from your order that we have in stock, refund the rest, and we will give you a $100 store credit for your troubles.
To make a request for a $100 Guarantee, just contact us at customerservice@luckygunner.com. We're here to help!
- If it’s not on your website, when will it be back in stock?
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We are working on a feature where you can sign up to be alerted when out of stock product gets checked back into stock.
Until then, you can email us at customerservice@luckygunner.com; if we know the ETA we will pass this information along to you.
Make sure you’re receiving our weekly newsletters where you’ll be informed of weekly specials and newly checked in product.
To sign up for our newsletter, please subscribe on the right–hand side of our homepage as seen here:
The best way to know if we have a certain product back in stock is to check our website- it’s open 24 hours 7 days a week!
- Can I place a special order for something you don’t typically carry?
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We can sure try! Send us an email at customerservice@luckygunner.com – if we can supply what you’re looking for we will provide a quote. If you like the price, we’re happy to place a special order for you.
- Do you take back orders or reserves?
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No, we do not take back orders or reserve orders.